Theo has 25 years of experience advising financial institutions and government agencies involved in the financial sector. He has served clients in the U.S., Mexico, Central America, The Caribbean, Oceania, and Europe. Theo’s areas of expertise include corporate planning and business unit strategy, retail banking, debt collections, small business banking, channel management (branch, call center, online), customer experience, profitability measurement, performance reporting, organizational design, and expense management, among many others. His clients have included banks (global, major nationals, mid-size, specialty), government sponsored enterprises and agencies, credit card issuers, private equity and venture capital firms, online banking service providers, various startups, and others.
He holds a bachelor’s degree in economics (with honors) from Georgetown University and an MBA from the Harvard Business School.